Craftsmanship versus Modern Management

Our third session on Principles of Organization and Management dealt with differences between craftsmanship and modern management and the right mix of ingredients necessary for modern management. So how does one bring out the differences between the two in a management classroom?? Read on to know the answer.Efficiency can be measured in terms of the inputs required to generate the outputs. It is about the way in which work is completed. It is part of a manager’s job to help improve efficiency. For example, if the same work can be completed using less inputs or resources then efficiency has improved.
Excellence is product of efficiency and effectiveness where efficiency serves as speed and effectiveness serves as direction.Modern Management

Management is the organization and coordination of the activities in order to achieve defined objectives.
Modern management theory refers to emphasizing the use of systematic mathematical techniques in the system with analyzing and understanding the inter-relationship of management and workers in all aspect.

It’s more than one tower building theory where work is distributed amongst the workers.

Workers are deskilled i.e. disintegration of work into elementary task, where skill requirement is minimal so replacement of worker is not an issue.3 E’s of Management (Efficiency, Effectiveness and Excellence)

Effectiveness: It means doing the right task for achieving specified objective in the government.
Efficiency: It means doing the task correctly and refers to the relationship between input and output. More output for given input or same output from fewer resources implies increased efficiency.

Efficiency and effectiveness is interrelated. It’s easier to be effective if one ignores efficiency and vice versa. Following diagram can explain the interrelation precisely.




Good management is concerned attaining the goals with effectiveness as well as efficiently.

What can be the single measure for it?

So the term “Excellence” comes into existence which is nothing but multiplicative addition of
efficiency and effectiveness.

Excellence is all about achieving "More out of less for more" where "More out of less" is Efficiency and "for more" is Effectiveness.